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Privacy & discretion

Discreet is not hiding. It is respect.

Everything below is a plain fact about how your care reaches you, stated once and kept. We do not deal in whispered promises about who might find out — we design so that the choice of who knows stays with you.


What that means in practice

Five surfaces, and exactly what each one shows.

A neutral name on your statement. Your bank statement shows a neutral name — nothing about what the payment was for. A payment is all a shared account would see.


Plain packaging that says nothing. The parcel carries no logo, no clinic name, and nothing on the outside about what is inside. A housemate who signs for it sees an ordinary package.


The minimum record we need, and no more. We keep only what your care requires, for as long as it requires it. Less held is less that can ever be seen — that is respect, not a secret we are keeping for you.


Safe on a shared device or in a shared home. On a shared computer or phone, we keep what shows to a minimum. A housemate glancing at a delivery or a notification would see a plain parcel and a neutral sender — not the condition, and not the reason.


The condition stays off anything a third party can see. On this site we name herpes plainly, because being straight about it is the point. But on the surfaces other people can see — your statement, your parcel, an email subject line — it never appears. Naming it here and keeping it off those surfaces are the same respect, from two directions.


The principle underneath

Discretion here is a matter of respect, not secrecy. Herpes is common and ordinary, and there is nothing to be ashamed of. Designing for privacy simply keeps the decision about who knows where it belongs — with you — the same way you would expect of any care you pay for.


See how the care itself is put together.